Saxmundham is well served by a range of health, education, and community services. It has good public transport links with a regular bus service and rail links to Lowestoft, Norwich, Ipswich, and London.

Saxmundham has a weekly market on a Wednesday and a large Waitrose supermarket,together with a good selection of specialist shops, including a hardware shop, a bakery, newsagents, stationers, gift & card shops, as well as the usual 'high street' banks and building societies. It has an excellent clothes shop, a selection of hairdressers, a beauticians and a variety of places to eat delicious food.

The main postal sorting office for the IP17 area is situated at the north end of the High Street and there is a public post office counter in the Co-op chemists in the main High Street.  Paypoint is available at Martins Newsagents, Market Place, Saxmundham.